Ask the Swedish Chemicals Agency

Here you can find a few frequently asked questions or send your own question to the Swedish Chemicals Agency Helpdesk.

We primarily answer questions about responsibilities and obligations within the Agency’s field of chemicals legislation. We cannot respond to questions about the contents of individual products or assess the risk of a particular use of a product.

If you have questions about a specific product we recommend you to contact the company where you purchased it. A company that places a product on the market is responsible for the contents of the product and how to safely use it.

You may also call us on phone number +468 519 41 111.

Our regular telephone service hours are:

  • Monday – Tuesday 09:00–11:00,
  • Wednesday – Closed,
  • Thursday 13:00–15:00,
  • Friday – Closed.

Deviating telephone hours during the holidays

The telephone service will be closed on December 16 and between December 23 to January 6. Please refer to our web form for questions. The response time for written questions may be longer during the holidays due to lower staffing.

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Last published 13 December 2024